{"xsrfToken":"98c50f9a023243373f9b6057968a91fb3ef1221c_lout","branding":{"id":"3","key":"support","name":"Huddly Support","portalBaseUrl":"/servicedesk/customer/portal/3"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Huddly Help Center","sharedPortalName":"Huddly Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Huddly Help Center","sharedPortalName":"Huddly Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/e9a6879c-2697-406a-869e-7c2ea6e5c341/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MjExODE0Ni1kM2NmLTQ5NDYtYWEzNy1iMTg5ZDg0ZWUyY2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU5YTY4NzljLTI2OTctNDA2YS04NjllLTdjMmVhNmU1YzM0MSI6WyJyZWFkIl19LCJleHAiOjE3NDc2NzkyOTUsIm5iZiI6MTc0NzY3ODY5NX0.5swiGMTXY8x9qhjtuh_XtHr5DVlTmHdoso1gYFDYXF8&client=62118146-d3cf-4946-aa37-b189d84ee2cb&height=300&mode=fit","bannerMediaApiFileId":"e9a6879c-2697-406a-869e-7c2ea6e5c341","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"support","projectId":10349,"serviceDeskId":3,"name":"Huddly Support","description":"<p>Welcome! You can raise a request for Huddly Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"40","name":"Camera log from Huddly Connect App","descriptionHtml":"","callToAction":"Camera log from Huddly Connect App","introHtml":"<p>Only to be used when sending error logs from the Huddly Connect App!</p>","icon":11362,"iconUrl":"https://huddlyjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11362","groups":[4],"key":""},{"id":"30","name":"General Inquiries","descriptionHtml":"","callToAction":"General Inquiries","introHtml":"<p>Questions about compatibility, camera details or general feedback.</p>","icon":11361,"iconUrl":"https://huddlyjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11361","groups":[4],"key":""},{"id":"23","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":11364,"iconUrl":"https://huddlyjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11364","groups":[4],"key":""},{"id":"31","name":"Return Merchandise Authorization","descriptionHtml":"","callToAction":"Return Merchandise Authorization","introHtml":"<p>For distributors who want to start an RMA process. If you are an end customer, please contact your Huddly distributor directly to start the RMA process.</p>\n<p><a href=\"https://support.huddly.com/how-do-i-return-my-huddly-camera/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How do I return my camera?</a></p>","icon":11363,"iconUrl":"https://huddlyjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11363","groups":[4],"key":""},{"id":"27","name":"Technical Support","descriptionHtml":"","callToAction":"Technical Support","introHtml":"<p>Assistance with troubleshooting.</p>","icon":11365,"iconUrl":"https://huddlyjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11365","groups":[4],"key":""},{"id":"22","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":11292,"iconUrl":"https://huddlyjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11292","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[30,27,23,40,31]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"605a2e64-c9ae-3a45-b17d-177bf225485f","appLinkName":"","appLinkUrl":"","spaceKey":"SUPPORT","spaceName":"Huddly Support","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SUPPORT","serviceDeskId":3,"kbLinkDomainURLs":["https://huddlyjira.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MjExODE0Ni1kM2NmLTQ5NDYtYWEzNy1iMTg5ZDg0ZWUyY2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMzQ5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDc2Nzk4OTUsIm5iZiI6MTc0NzY3ODY5NX0.mBcKIso-19a2RM8EPQnJVxFdOpcG4mVUqJAuNjWsZnI","targetCollection":"upload-project-10349","endpointUrl":"https://api.media.atlassian.com","clientId":"62118146-d3cf-4946-aa37-b189d84ee2cb","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Huddly Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://huddlyjira.atlassian.net/wiki","kbLinkDomainURLs":["https://huddlyjira.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}