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Welcome! You can raise a request for Huddly Support using the options provided.
Technical Support
Assistance with troubleshooting.
Issuing the Serial number and logs will aid in quicker triage of the case and if needed escalation to Level 3 Support (Product and Engineering). The serial number identifies the exact unit, its warranty status and its production batch. Without it we can't verify warranty and we can't connect your case to known issues affecting that hardware revision. Logs can be submitted after the ticket is created but will slow down the triage process. https://support.huddly.com/how-do-i-send-camera-logs-from-the-huddly-app/
Required fields are marked with an asterisk*
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